Custom EMR for a 4-Location Tattoo Studio Network
A growing tattoo studio chain was managing client records, medical intake forms, and consent documents across four locations, all manually, all inconsistently.
Measurable Result
60-70%reduction in front desk intake time across all four locations
The Challenge
Healthcare-Adjacent · Tattoo & Body Art
Consent forms were paper-based and stored differently at every location. Artists had no shared visibility into client medical history, allergy flags, or prior work. Front desk staff were re-entering the same information on repeat visits. One location's records couldn't be accessed at another. Compliance exposure was real and growing.
Constraints
No existing software handled tattoo-specific workflows. Off-the-shelf EMR solutions were built for clinical environments, wrong terminology, wrong intake structure, wrong pricing. The owner needed something that looked and felt like their brand, not a hospital portal.
The Solution
What we built
A custom electronic medical record system designed specifically for multi-location body art studios. Digital intake and consent workflows. Client health history profiles with allergy and contraindication flags. Cross-location record access for returning clients. Artist-facing dashboards showing appointment context before the client sits down.
Tech Stack
What Changed After Launch
Why It Mattered
"This wasn't a website project. It was a compliance and operations overhaul disguised as software. The owner had been one bad incident away from a serious liability problem. Now they have records, process, and proof."
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